📦 Shipping Information
Free Shipping on Orders $50+
🚲 Bicycle Shipping
Delivery Times
Shipping Fees
No additional taxes or fees. Choose the shipping option that works best for you.
We offer a 30-day return and exchange policy starting from the date you receive your item.To be eligible, products must be unworn, unused, with tags attached, in original packaging, and accompanied by proof of purchase. If the item is defective, damaged, or incorrect, we cover the return shipping cost; for size or personal preference returns, the customer is responsible for shipping fees. Please inspect your order within 72 hours and contact us for any issues. EU customers have a 14-day no-questions-asked return right. Refunds will be processed within 10 business days after we receive and inspect your return. Please contact customer service before returning items and send returns to the designated address; unauthorized returns will not be accepted. For questions, email info@rockbrosusa.com.
At ROCKBROS, we offer a worry-free 2-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at info@rockbrosusa.com with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
Features
Features
Most orders are processed in 1–2 business days. Standard delivery within the contiguous United States is typically 3–5 business days. Delivery times can vary by destination and warehouse availability.
Most unused items in their original condition and packaging can be returned within 30 days of delivery. Sale items and gift cards are not returnable. Contact info@rockbrosusa.com before sending a return.
Eligible orders of $50 or more receive free standard shipping; bikes may be excluded. Standard shipping for orders under $50 is $5.99. See the Shipping Policy for current service areas and exceptions.
